GmCat Support

A calm place to get unstuck.

Quick answers for GmCat products, plus one simple way to report a problem.

Drop

Why did my file disappear?

Drops are temporary. A file is deleted when its timer ends, when its owner deletes it, or after the first view if that option was chosen.

Why can’t I upload?

Creating a drop may require a tester code during beta. Large files also have shorter maximum timers.

Where are the rules?

Read the plain-English GmCat Drop terms.

Do I need an account?

Most GmCat sites work without one. Drop uses sign-in only for My drops and longer text timers.

Why didn’t the sign-in email arrive?

Check spam, wait a minute, and confirm the address was typed correctly. Never share a sign-in code with anyone.

Will games save my progress?

Each game explains what it saves. Most preferences and progress stay in your browser, so clearing browser data may remove them.

A game is slow. What should I try?

Close other heavy tabs, update the browser, and try again with battery-saving mode off.

Can I use GmCat artwork?

Check the Using the art page for the current personal and commercial-use rules before publishing or selling anything.

Why is an image blurry?

Gallery previews are smaller for speed. Open the artwork and use its download option for the full version.

Does GmCat control my wallet?

No. Wallets are independent apps. GmCat never asks for seed words or private keys.

Where should I get a wallet?

Use only the official links on the GmCat Wallets guide. Never install a wallet from an ad or an unsolicited message.

Report a problem

Please do not include passwords, seed phrases, payment keys, private links, or personal information.